 Hardware
setting |
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| Windows
cannot find TwinhanDTV Ter Card |
 |
Check
whether TwinhanDTV Ter Card was inserted correctly in
the PCI slot. |
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Re-start
the operation system. |
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Run
"Add/Remove Hardware Device" from Windows "Control
Panel" |
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Re-insert
TwinhanDTV Ter Card into another PCI slot of the PC |
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| Windows
cannot recognize DVB card correctly (recognize DVB-T as
DVB-S) |
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You
may change different PCI slot and try again, please make
sure PCI slot and PCI part of card is clean |
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| How to
rescan channel? |
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You
can rescan channel during "Stop" mode. |
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| Software
setting |
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| Windows
cannot find the driver of TwinhanDTV PCI-Ter Card (ex:
Error message "Can't find device or driver not properly
installed" after setup program reboot the system) |
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Please
shut down the computer and re-insert the TwinhanDTV board.
Then install the driver again. For more installation information
please refer to “Chapter2–Installation Introduction.” |
| |
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Remove other PCI card with
Conexent BT878A on board if any. |
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| Cannot
lock any channels when executing auto scan? |
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Please click "Apply" button after make or change
any setting in "DTT Setup" before scan the satellite
or transponder. |
| |
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Check the cable
connection between TwinhanDTV PCI-Ter Board and the antenna.
Please note that the cable should be connected to the
connector of the card. |
| |
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Please re-insert the TwinhanDTV
PCI-Ter Board to another PCI slot. |
|
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| When the
dialog "Unlock!" pops up. |
|
Check
the cable connection between TwinhanDTV PCI-Ter Card and
the antenna. Please note that the cable should be connected
well to the connector of the box. |
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| Software
using |
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| Error
message "Setting error! Fail to play the program!"
or "Fail to play your program" |
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Please check
the driver of VGA card and sound card. |
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Please make sure hardware
and software settings is correct, and rescan again (you
can check Manuel) |
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Please install Microsoft
DirectX8.1 and Media Player 7.0 or higher version |
|
Might be resulted
from poor signal quality, TwinhanDTV doesn't receive enough
data of program or does receive wrong data. |
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It is a pay channel, which
you do not have authority to see. |
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| Black screen
when playing or playback freezes on first picture. |
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1.
Find and install the latest VGA driver and DirectX 8.1 |
|
2. Check if any
other DTV/ Mpeg2 players are installed, e.g. ProgDVB.
If yes, please remove them and unregister all the filter
drivers while uninstallation program prompts. |
| |
|
Make sure to
use the latest TwinhanDTV release for latest decoder.
Register C:\Program Files\PC-TV\Common\Bin\claud.ax and
CLVSD-dtv.ax again with regsvr32.exe in C:\Windows\System32 |
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| Which format
is recording by TwinhanDTV? Why do I have problem in converting/burning
this file? |
|
MPEG2,
since some broadcasters have problem of Kpbs (over DVD
format limit), which make converting software to convert;
you may find other mpeg editing software to adjust it |
| |
|
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| Error message
“Hardware Setting error” |
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Please
reinstall driver again. |
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| Video is
playing but Audio is failed |
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Please
check the sound card or the volume setting. |
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| Others |
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| Can't
find driver for R/C receiver. |
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Please
re-plug the receiver or change different USB port, no
need to install additional drivers; it will install the
built-in HID driver. |
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| Remote
controller cannot use |
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Check
battery, when connecting receiver, red light on receiver
will be lighten, when receiver get signal from controller,
green light on receiver will flash, should enable remote
control in ‘DTT setup” |
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| Can Remote
controller be used on PowerDVD? |
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No,
our remote controller only support TwinhanDTV |
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| How can
I use wake-up recording? |
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Please
enable “sleep mode” in windows and BIOS setting
at first. After setting schedule recording, please click
“sleeping” button in this page to enter sleep
mode, computer will wake 2 minutes earlier than setting
time to prepare for recording |
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DVB-T